Pen - Storage - FAQ


- Tool for professionals

If you want to use our resin cutter you will need professional experience with clay. Just like glass, these cutters are hard and fragile at the same time. They can break if you press them too hard. Conditioning your clay is essential. If your clay is hard your cutter will break. If your clay is too thick your cutter will break.

These cutters were optimized for miniature making and miniaturists work with thinner clay than other polymer clay artists in general. Please keep this in mind especially when you buy expert cutters with details that are smaller than 0.5 millimetre.

One more reason why I suggest this tool for professionals:

The biggest benefit of this tool is the massive time saving. People who work with clay daily, making the same design tens and hundreds times, can enjoy this benefit. For those who will be cutting only a few shapes occasionally - this tool will be an expensive toy and difficult to use. I know this is not the best marketing strategy - but for us it is much better to have a hundred happy customers than a thousand unhappy ones ;)

- Mark on the clay

It's simple physics. Everything that is harder than the clay itself will leave a mark on it.

There are some tricks on how to use the tool without leaving marks from the rod on your work: need some experimentation, the right thickness and consistency of the clay (max. 1-3mm thin clay and corn starch on softer clay). When the rod needs to press the clay out from the cutter with strength, that means the clay is too thick or too soft and is sticking in. You are using the tool the right way, when enough to give a gentle push by the rod to reach the clay falling out from the cutter. 

- Beginners

If you read the first paragraph now you know why I recommend this tool for professionals. If you want to try it anyway, start with few of the green stared nozzles. I marked the 'easy to use' cutters with green stars in the shop. Or you can select the BEGINNER in the shop filter. You can find some useful information and tricks in my blog too.  

- Difficulty level: expert

Expert cutters shouldn't be the first one what you use from our micro cutters. They are ideal for maximum! 1mm thin clay. When you use an expert cutter, make sure the clay is ready to fall from the cutter by self (to reach this use thin clay, corn starch, etc.) and just need a gentle (slow) pressing by the rod. If it's necessary, help with your fingers or use cling film on it. I highlighted that this tool was made for professionals but I recommend the expert cutters to those who not only professionals but used the intermediate shapes already without problem. There are videos on my social media accounts and in my blog how to use the expert cutter.

Please DO NOT send messages on how to use these cutters, because I can't tell or show more than I did already.

- Clean the nozzles

I wrote a blog post about cleaning (with video). Click here, if you want to see it. :)

- Other than polymer clay

Sugar sheet - We use biodegradable PLA for stands, but cutters and pen made from our own resin mix.

As much as I know, there is no food safe resin for normal printing. Every single brand for 3D printing contains toxic materials and none of them on the market is food safe. However bigger cutters can be sealed with a food save coat, this technique doesn't work with micro cutters where details smaller than 1 millimetre.

Only dental resins are biocompatible, but they are super expensive, so food safe cutters would be more expensive (approx. £10-12/each) 

Paper - These cutters are NOT sharp enough to cut paper, leather…etc. They are sharp like a cookie cutter.

Metal clay - Yes, it can be used for metal clay, but not every single shapes. Large or simple shapes are better than small, detailed ones

- Broken cutters and replacement for free

We worked hard in the last few years balancing fine details with stability of the material. We use our own resin mix, a combination of different type of engineering resins, to make a premium quality tool for professionals. More than thousand of satisfied customers prove we have found the right balance.

These cutters should not break if you follow all the instructions I have highlighted here, in the item descriptions and manuals. 

For this reason, I cannot offer free replacement. However I will offer free replacement with free postage automatically if your cutter was made with faulty design (after thorough investigation).


Gift with Purchase.

Get a free exclusive cutter when you spend £25. Learn more